101 lines
3.0 KiB
PHP
101 lines
3.0 KiB
PHP
<?php
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/*
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* description：
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* author：wh
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* email：
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* createTime：{2025/3/28} {17:01}
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*/
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namespace app\api\controller;
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use think\Db;
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use wanghua\general_utility_tools_php\gpt\chat\ChatGPT;
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use wanghua\general_utility_tools_php\Mmodel;
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use wanghua\general_utility_tools_php\tool\Tools;
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class Feedback extends BaseHttpApi
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{
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/**
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* desc：用户反馈
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*
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* 参数：
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* content 反馈内容
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* chatroom_id 客户所在微信群id
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*
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* 接口:
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* /api/Feedback/setUserFeedback
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*
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* author：wh
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*/
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function setUserFeedback(){
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return Mmodel::catchJson(function (){
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$content = input('content');
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$wx_groupid = input('chatroom_id');//客户所在微信群id
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if(empty($content)){
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return Tools::set_fail('反馈内容不能为空');
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}
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if(empty($wx_groupid)){
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return Tools::set_fail('群id不能为空');
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}
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//得到3条反馈消息，AI去总结
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$str = $this->aiResult($content);
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if(empty($str)){
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$str = $content;
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}
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//查询是否有回访记录
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$ret = Db::table('fa_firmcustomerfollowuprecord')
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->where('rel_group',$wx_groupid)
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->order('id desc')
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->find();
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if(empty($ret)){
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return Tools::set_fail('该客户无回访记录');
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}
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Db::table('fa_firmcustomerfeedback')
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->data([
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'firmcustomer_id'=>$ret['firmcustomer_id'],
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'rel_wx'=>$ret['rel_wx'],
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'rel_group'=>$ret['rel_group'],
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'msg'=>$str,
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'firmcustomerfollowuprecord_id'=>$ret['id'],
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])
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->insert();
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return Tools::set_ok();
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});
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}
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//ai总结反馈消息
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private function aiResult(string $msg){
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$ai_config = config('ai_config.follow_result');
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//反馈消息，AI去总结
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$chat_obj = new ChatGPT();
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$chat_obj->url = $ai_config['base_url'];
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$chat_obj->apiKey = $ai_config['api_key'];
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$question = <<<EOF
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【用户反馈】
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$msg
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EOF;
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//dump($question);
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//{"id":"","model":"","usage":{"prompt_tokens":1,"completion_tokens":1,"total_tokens":1},"choices":[{"message":{"role":"assistant","content":"无正式反馈内容"},"finish_reason":"stop","index":0}]}
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Tools::log_to_write_txt(['ai总结反馈消息，开始：'=>$question]);
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$res = $chat_obj->getchatgptresponse($question);
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Tools::log_to_write_txt(['ai总结反馈消息，结束：'=>$res]);
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//dump(input());
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//dump($res);die;
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if($res['code'] != 200){
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return '';
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}
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$json_arr = json_decode($res['data'],true);
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Tools::log_to_write_txt(['$json_arr'=>$json_arr]);
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if(empty($json_arr['choices'][0]['message']['content'])){
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return '';
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}
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return $json_arr['choices'][0]['message']['content'];
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}
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} |